Gladinet will quote Professional Services on a per project basis.
Triofox Database Migration
Triofox gives you the option to brand and customize almost every aspect of the user experience. Let our experts help you brand your web, Windows, MAC, as well as mobile Android and IOS clients.
Database Migration Tasks
- Install database management tools if required
- Backup the existing Triofox database
- Analyse the current database and ensure that all the existing tables are in a healthy state
- Create a new database manually following the 'principle of least privilege'
- Create a SQL user account by following the 'principle of least privilege'
- Upgrade Triofox to the latest version if agreed upon by both parties
- Perform the database migration using the MigrateDatabase.aspx URL
- Verify that the new logins are recorded in the new database
Deliverables
- A Triofox working environment using a new database
- Guidelines on ongoing maintenance and best practices
- Knowledge transfer
Customer Responsibilities
Access
- Customer will provide access as needed to the environment
- Assistance from admins and end-users may be required
- Provide all administrative credentials for physical and virtual network devices if required during installation
Testing
- Ensure that the Triofox environment works as expected with the new database
Prerequisites Verification
- Verify that the Triofox existing environment is working and have no issues
- Verify that users can connect using all the supported methods, including web portal, Windows and MAC clients, as well as mobile clients
- Verify that a working external database is available
Exclusions
- This service covers a single database migration
- This service does not cover a comprehensive analysis of any pre-existing environments
- Services might be provided through a combination of Triofox service delivery personnel
- Service includes up to eight hours of consultation with a Triofox subject-matter expert
Price
US$1495.00
All services provide a service-level agreement commitment of 5 Days for "scheduling," this service does not include urgent/critical services resolution. Customers will be contacted within 3 business days after the purchase to schedule a service.
Hours: The service will be provided during hours of 9:00 a.m. to 9:00 p.m., local customer time, Monday through Friday excluding holidays unless an alternate, mutually agreed schedule has been arranged.
Cancellation: Customer must cancel/re-schedule any scheduled installation dates with at least five (5) business days in advance to avoid charges.
Service Travel Fees: Additional charges (at cost) will incur if the facility is not ready, or the prerequisites and exclusions for the meeting have not been met.
This service can be canceled by the provider in the event the service offering does not meet the qualification of the requirements.