Gladinet will quote Professional Services on a per project basis.
Installation in AWS
We can assist you with the installation and configuration of the Triofox environment following Triofox's best practices. This service will provide a good learning experience for users who will administer and manage the working Triofox environment. This service will also provide guidance on how to scale up the environment as more users are added to Triofox.
Installation and Configuration Tasks
- Create the Virtual Machine in AWS following Triofox's best practices for number of users in AWS if one is already not available
- Create and configure the backend database if required
- Configure the backend storage
- Install and configure the SSL certificate if required
- Download the Triofox Web Installer from Customer\Partner Portal
- Install and configure Triofox
- Integrate with the existing on-premise AD, or any other supported identity provider
- Import AD users or groups if required
- Connect and publish file server shares if required
- Configure an external access point if required
- Configure basic group policies following Triofox's best practices
Deliverables
- Triofox AWS Environment
- Knowledge transfer
Customer Responsibilities
Access
- Customer will provide access as needed to the environment
- Assistance from admins and end-users may be required
- Provide all administrative credentials for physical and virtual network devices if required during installation
Testing
- Ensure the administrator can log in to web portal as a cluster admin
- Verify that a user can log in on the web portal using his/her account
- Verify that a user can log in on the Windows client using his/her account
- Verify that a user can log in on the Mac client using his/her account
- Download and install mobile clients. Verify the connection
Prerequisites Verification
- Verify the Partner/Customer Portal Login
- Verify that Triofox Licenses have been procured
- Verify that an SSL certificate from a public certificate authority vendor has been procured
- Verify that the public facing DNS name has been registered
- Verify that a clean server virtual machine (preferably Windows Server 2016 or 2019) is ready with all updates
- Verify that the Active Directory environment is compatible and ready if AD integration is required
Exclusions
- This service covers Single Server deployment
- One Active Directory Domain or any other supported identity provider service
- This service does not cover a comprehensive analysis of any pre-existing environments
- Services might be provided through a combination of Triofox service delivery personnel
- Service includes up to eight hours of consultation with a Triofox subject-matter expert
Price
US$1495.00
All services provide a service-level agreement commitment of 5 Days for "scheduling," this service does not include urgent/critical services resolution. Customers will be contacted within 3 business days after the purchase to schedule a service.
Hours: The service will be provided during hours of 9:00 a.m. to 9:00 p.m., local customer time, Monday through Friday excluding holidays unless an alternate, mutually agreed schedule has been arranged.
Cancellation: Customer must cancel/re-schedule any scheduled installation dates with at least five (5) business days in advance to avoid charges.
Service Travel Fees: Additional charges (at cost) will incur if the facility is not ready, or the prerequisites and exclusions for the meeting have not been met.
This service can be canceled by the provider in the event the service offering does not meet the qualification of the requirements.